Please read these terms carefully before using our services.
Last Updated: April 8, 2025
By accessing and using the services provided by Areti Alliance ("Company", "we", "our", "us"), including our website, mobile applications, and delivery services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you should not use our Services.
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this requirement and that you have the right, authority, and capacity to enter into these Terms.
Areti Alliance provides last-mile delivery solutions for businesses and individuals. Our services include but are not limited to:
To use certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account.
You agree not to use our Services:
All items to be shipped must be properly packaged to prevent damage during transport. We reserve the right to refuse any package that is inadequately packed or appears damaged before pickup.
You agree not to ship any of the following items:
While we strive to meet all delivery timeframes, we cannot guarantee delivery times in cases of unforeseen circumstances such as severe weather, traffic conditions, or other events beyond our control. We will make reasonable efforts to notify you of any significant delays.
Our fees for Services are as quoted on our website or as provided to you during the ordering process. All fees are in US dollars and are subject to change upon notice. Volume discounts and promotional pricing are applied at our discretion.
Payment is due at the time services are ordered unless other arrangements have been made in writing. For business accounts, we may offer terms of net-15 or net-30 days from invoice date, subject to credit approval.
Late payments may be subject to a finance charge of 1.5% per month on the outstanding balance or the maximum rate permitted by applicable law, whichever is less.
You may cancel a requested delivery at no charge if the cancellation is made at least 2 hours before the scheduled pickup time. Cancellations made less than 2 hours before pickup may be subject to a cancellation fee of 50% of the service charge.
Refunds may be issued in the following circumstances:
Refund requests must be submitted within 7 days of the scheduled delivery date.
Our standard service includes basic insurance coverage of up to $100 per package. Additional insurance may be purchased for items of greater value.
Our liability for lost or damaged packages is limited to the declared value of the shipment or $100, whichever is less, unless additional insurance has been purchased. We are not liable for:
The Service and its original content, features, and functionality are and will remain the exclusive property of Areti Alliance and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Areti Alliance.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
You agree to defend, indemnify, and hold harmless Areti Alliance, its parent company, officers, directors, employees, and agents, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. Any dispute arising from or relating to the subject matter of these Terms shall be subject to the exclusive jurisdiction of the state and federal courts in Fulton County, Georgia.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
If you have any questions about these Terms, please contact us at:
Areti Alliance
1201 West Peachtree St., NW Suite 2300
Atlanta, GA 30309
Email: info@aretialliance.com
Phone: 1-(855)-818-FAST